Under Cyber Attack?

FELIX IT SOLUTIONS INC.

Under Cyber Attack?

Real Help. Real People. Real Fast.

Your team needs tech support they can count on—any time, for any issue. With our Support IT Services, you get access to a dedicated help desk with fast resolution times and multilingual support across all your business-critical systems.

We handle everything from password resets and software troubleshooting to system crashes and hardware configuration. You can reach us via phone, email, or support portal, and our SLAs ensure your request is never left hanging.

Support is delivered remotely and, if needed, onsite. We adapt to your work model—office, remote, or hybrid—with the same high standard of service.

We also maintain documentation, issue history, and user preferences to personalize every interaction and speed up every fix.

Support That Never Sleeps

Our support model provides:

  • Multilingual 24/7 help desk services.
  • Remote troubleshooting and system recovery.
  • Onsite visits for critical or escalated issues.
  • Ticket-based tracking with real-time updates.

Your team is never left stuck—we’re always just a message away.

Browse More of What Felix IT Solutions Offers

Felix IT Solutions: Empowering Businesses with Secure IT, Smart Hosting, and Scalable Cloud Solutions

Storage & NAS ManagementStorage & NAS ManagementStorage & NAS Management

Storage & NAS Management
Felix IT Solutions team providing IT services and software development solutions.
service icon

AWS Cloud SolutionsAWS Cloud SolutionsAWS Cloud Solutions

AWS Cloud Solutions
Felix IT Solutions: Empowering Businesses with Secure IT, Smart Hosting, and Scalable Cloud Solutions

Backup Monitoring & Restore TestingBackup Monitoring & Restore TestingBackup Monitoring & Restore Testing

Backup Monitoring & Restore Testing
Felix IT Solutions: Empowering Businesses with Secure IT, Smart Hosting, and Scalable Cloud Solutions

Identity & Access Management (MFA / SSO)Identity & Access Management (MFA / SSO)Identity & Access Management (MFA / SSO)

Identity & Access Management (MFA / SSO)
FelixIT Managed IT, Cybersecurity, Cloud Support & Ransomware Protection in Canada
service icon

Hybrid Backup for Physical & Virtual ServersHybrid Backup for Physical & Virtual ServersHybrid Backup for Physical & Virtual Servers

Hybrid Backup for Physical & Virtual Servers

Dive Into Blogs That Matter to Your Business

local vs cloud servers in felixit solutions

Cloud vs Local Servers in 2026: What’s Cost-Effective for SMBs?

Choosing between cloud servers and local on-premise servers has become one of the most important IT decisions for small and mid-sized businesses (SMBs) in 2026. With rapid advancements in cloud technology, tighter data compliance rules, and rising hardware costs, determining which option delivers the best cost-efficiency, scalability, and long-term value is more critical than ever. […]

Key Security Risks of Staying on Windows 10 After End-of-Life

Key Security Risks of Staying on Windows 10 After End-of-Life

Windows 10 has been one of the most popular operating systems in the world, powering millions of computers for both personal and business use. However, Microsoft has officially announced that support for Windows 10 will end on October 14, 2025. After this date, Microsoft will no longer release security updates, bug fixes, or provide technical […]

Cybersecurity Made Simple with Managed IT Services

Cybersecurity Made Simple: Why Managed IT Services Protect Your Business

Cybercrime is no longer a minor nuisance; it’s a $10 trillion global industry projected to grow even larger over the next few years. Small and mid-sized businesses (SMBs) are increasingly prime targets because cybercriminals know many lack the robust security infrastructure of larger enterprises. From ransomware to phishing and data theft, the threats are constant […]

Felix IT Solutions team providing IT services and software development solutions.

10 Hidden Windows 11 Settings You Should Enable Right Now

We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries…